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Terms and Conditions

These Terms and Conditions govern your use of FloraGifts and the services provided by it. FloraGifts provides its services subject to the following terms, conditions, and provisions. By accessing, viewing, or using this website, www.floragifts.in, and the websites as mentioned in the Terms Of Use, you indicate that you understand these Terms and Conditions and accept them as the legal equivalent of a signed, written contract, binding you to these Terms and Conditions.

FloraGifts reserves the right to amend/modify these Terms and Conditions at any time.

Your participation as a customer in this service will constitute acceptance of this agreement.

Products and Pricing

All products listed on the website, their descriptions, and their prices are subject to change from time to time.

Purchase of a product on the website is subject to availability of stock.

FloraGifts reserves the right, at any time, to modify, suspend, or discontinue the sale of any product or services with or without notice.

In the event a product or service is listed at an incorrect price or with incorrect information due to typographical error, error in pricing or information received from FloraGifts suppliers, FloraGifts shall have the right, post the acceptance of any order, to decline or cancel any such order, whether or not the order has been confirmed and/or you have been charged for such product or service. If you have already been charged for the order and FloraGifts cancels your order, we will refund the amount.

The product specifications (weight, size, colour etc.) mentioned with the product photos displayed are only approximate. There may be a slight variation in the pictures and the respective products.

The message on the complimentary message card, which is provided by FloraGifts, can either be printed or hand written, depending on where the delivery is scheduled for.

Orders and Acceptance of Orders

When you make an order, you are making an offer to purchase, and such offer is subject to acceptance by us. Your receipt (email/SMS/push notification) of an order confirmation from us does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time, after receiving your order, to accept or decline or cancel your order (in whole or in part) for any reason whatsoever. We may require additional verifications or information before accepting any order. In the event of a purchase, you will be required to accurately provide the recipient’s name and shipping address. You agree that, if FloraGifts cancels all or a part of your order, your sole and exclusive remedy is either that:

(a) FloraGifts will issue a credit to your credit/debit card or bank account in the amount charged for the cancelled portion (if your account card has already been charged for the order) or (b) FloraGifts will not charge your credit/debit card or bank account for the cancelled portion of the order. For your convenience, FloraGifts accepts Visa, Master Card, Diners Club, Maestro, American Express, Debit Card and PayPal, Digital wallets, Loyalty points. Notwithstanding anything contained herein, any and all payments made by above mentioned options, either through payment gateway on the FloraGifts website or through FloraGifts mobile application, are subject to specific terms and conditions of such third-party payment gateways.

Substitution Policy

Since flower arrangements are hand-made, there may be a slight variation from the picture shown. Occasionally, substitution of flowers is necessary due to temporary and/or regional unavailability issues.

Every cake we offer is handcrafted and since each chef has his/her own way of baking and designing a cake, there might be slight variation in the product in terms of design and shape. Occasionally, substitution of flavours/designs is necessary due to temporary and/or regional unavailability issues.

In such a cases, our experienced team will ensure we deliver the product as close as possible to the description/photograph shown and will only substitute items of equal or higher value.

In an event where a product that you have ordered is out of stock or unavailable, we will contact you to give an option of an alternate product. If we are unable to get in touch with you, we will proceed with sending you the alternate product since we know that you are sending it to your loved one(s) on a special occasion and we would not want anything to dampen the spirit of the occasion.

Order Modification/Cancellation Policy

There are some orders which are we are unable to accept and can be cancelled by our side. We reserve the right to cancel any order for any reason, like under any unforeseen circumstances that may come in the way of your order that may be limitations on quantity available of purchase, error in product(s) or pricing information, or limitations of our credit department.

Before accepting any order, we need to have some details and information from your side. Before cancelling any order, we will contact you.

Same day orders are processed immediately, and usually cannot be modified/cancelled. However, in case you want to modify/cancel an order, you can reach us on 1800-2588-143 / +91 703 44 77 662 (08:00 hours to 22:00 hours, 7 days a week). If the order has not been prepared or is not out for delivery, we will try to modify/cancel the order for you. If the order has already been prepared/dispatched, it cannot be cancelled/modified and you will be charged for the order.

In other cases of order modification/cancellation, please give at least 24 hour’s advance notice.

Order/Delivery Confirmation E-mail and SMS

Shortly after you place an order, you will receive an Order Confirmation e-mail and SMS which will include all the details of your order, including the order number which will be required in the event you need to contact FloraGifts.

In case you have not received an Order Confirmation e-mail and SMS, please call on +91 999 51 77 662 / +91 703 44 77 662 (08:00 hours?22:30 hours, 7 days a week) or write to us at support@floragifts.in

You will also receive a Delivery Confirmation e-mail and SMS when your order has been delivered.

Duplicate Orders

If you have placed two or more identical orders by mistake, please let us know about it. We will give a full refund for the duplicate order, provided that the order has not been prepared or delivered.

If we find that the same order has been made twice, we will try to contact the customer to confirm the order. If the customer is not contactable, we will take the decision on your behalf and that will be final.

Payment Terms

You agree to pay the price applicable for the product or service on our website at the time you submitted your order (Product Price), the delivery fees for the delivery service you select, if any (Delivery Fees), or any applicable taxes (defined below). You will be solely responsible for payment of all taxes (other than taxes based on FloraGifts’s income), fees, duties, and other governmental charges, and any related penalties and interest, arising from the purchase of the products and services (Taxes) not withheld by FloraGifts.

Discounts are applicable only on a minimum cart value of Rs. 499 and above.

"Convenience Charge" has been levied by the company for the facilitation of choosing a product/s and book for delivery, anywhere in India, without visiting our physical store. This covers company’s Internet and system handling costs.

Such Convenience charges are correlated to the Order value.

Communications

You agree to receive communications from us by e-mail, SMS or any other communication made electronically, verbally or physically through post. You agree that all agreements, notices, disclosures and other communications that FloraGifts provides to you by e-mail or in any other aforementioned mediums satisfy any legal requirement that such communications be in writing.

In some cases, we will be contacting the recipient before delivery. If you wish we do not contact the recipient, please call our Customer Care at +91 999 51 77 662 / +91 703 44 77 662 and notify them about the same. Since we are in an occasion based gifting business, we would like to remind you in future year(s) for the same occasion. You give your consent for us to contact you through SMS, phone call and email on your registered phone number and email id, to assist you with our free Occasion Reminder Service.

Feedback and Suggestions

At FloraGifts, we make every effort to ensure that you receive excellent products and services. We strive hard not only meet, but exceed your expectations. If, at any time, you experience problems with an order or are not happy with our service, you can call us on +91 999 51 77 662 / +91 703 44 77 662 (08:00 hours-22:0 hours, 7 days a week) or write to us at support@floragifts.in

Your feedback and suggestions are important to us.

Note: Complaints need to be made within 24 hours from the time of delivery, after which we will not be able to register any complaints. Complaints against non-delivery needs to be made within 7 days from the date of delivery, after which we will not be able to register any complaints. In case of a defective or a bad quality product complaint, we will replace it. For quality purpose, we might have to get a reverse pick up done for that product, before we can get a redelivery done.

Returns and Refund Policy

We allow refunds in genuine cases. However, in case if a wrong or a defective product has been delivered, do let us know at the earliest. You can write to us at support@floragifts.in or call us at +91 999 51 77 662 / +91 703 44 77 662 (08:00 AM-10:00 PM, Monday-Sunday). Our representative will contact you and may ask for some details about the product delivered or defaults therein. We expect your co-operation and support in completing the process and that will allow us to resolve your complaint expediently.

In genuine cases the company will refund payment for the damaged and/or defective product, only. For the wrong product delivered, company will either replace the product with the right one otherwise refund the amount for the wrong product delivered.

FloraGifts is not responsible and does not guarantee refund for cases where:

  • Flowers, plants, fruits, sweets, gift products and preserved items are delivered to incorrect address provided by the sender.
  • Unsuccessful deliveries arising from the recipient not being present at the time of delivery at the address provided by the sender or the recipient refusing to accept the delivery.
  • Product quality problems caused by improper handling of the product by the recipient.

Cancellation of order is allowed if such request is made atleast 24 hours before scheduled delivery date and full refund will be made by FloraGifts in such cases.

In the event we are unable to supply all or part of your order (the product or any substitute product to you at all), we shall notify you as soon as possible and reimburse your payment for the part undelivered.

Online refund will process by FloraGifts on confirmation over mail or phone call to the customer or recipient. Once processed by FloraGifts, refund takes 10 to 15 business days to reflect in your account.

Exchanges

It will not be possible for us to accept any request for product exchanges.

Damaged/Defective Products

We allow refunds in genuine cases. However, in case if a wrong or a defective product has been delivered, do let us know at the earliest. You can write to us at support@floragifts.in or call us at +91 999 51 77 662 / +91 703 44 77 662 (08:00 AM-10:00 PM, Monday-Sunday) within 24 hours of receiving the product. Our representative will contact you and may ask for some details about the product delivered or defaults therein. We expect your co-operation and support in completing the process and that will allow us to resolve your complaint expediently. In genuine cases the company will refund payment for the damaged and/or defective product, only. Subject to the Terms and Conditions, once refund is initiated by FloraGifts, it takes 10-15 business days for the refund amount to reflect in your account.

Floragifts stands out as one of the best gift shops in Calicut due to its extensive collection of cakes, flowers, personalized gifts, and home décor items. From personalized mugs and T-shirts to photo frames and ceramic pots, the shop caters to every gifting need. Floragifts combines quality products with reliable online delivery services, making it the go-to destination for thoughtful presents.

Yes, Floragifts specializes in online cake delivery in Calicut. Whether it’s a birthday, anniversary, or any special occasion, you can order a variety of delicious cakes through our website, and we ensure timely delivery to your doorstep.

Absolutely! Floragifts is a trusted flower shop in Calicut, offering a wide range of beautiful floral arrangements. We also provide online flower delivery in Calicut, making it easy to surprise your loved ones with fresh and vibrant flowers.

Floragifts offers a diverse range of personalized gifts, including mug printing in Calicut, customized T-shirts, photo frames, and ceramic pots. These unique items are perfect for adding a personal touch to your gifts and creating lasting memories.

Yes, Floragifts provides cake online delivery in Calicut for same-day orders. We understand the importance of last-minute celebrations and ensure prompt delivery of freshly baked cakes to make your moments memorable.

Yes, Floragifts offers seamless online gift delivery in Calicut. From cakes and flowers to personalized gifts like photo frames and mugs, you can conveniently order gifts online and have them delivered to your desired location.

Floragifts is renowned for being a top photo frame shop in Calicut, offering a variety of high-quality and stylish frames. Whether you're looking for a modern design or a classic finish, we have options that suit all preferences, making your cherished memories stand out.

Yes, Floragifts offers a selection of beautiful ceramic pots in Calicut. These pots are ideal for enhancing your home décor or gifting to plant lovers. Their elegant designs and durable quality make them a popular choice among our customers.

Yes, Floragifts provides personalized T-shirt printing in Calicut. Whether for a special occasion, corporate event, or a unique gift, you can customize T-shirts with your desired designs, photos, or text.

Floragifts ensures quality in online cake and flower delivery in Calicut by partnering with top-notch bakers and florists. We prioritize fresh ingredients, vibrant blooms, and efficient delivery services to ensure that every order reaches our customers in perfect condition and on time.

Floragifts specializes in delivering premium-quality mug printing in Calicut, offering unique designs and customization options. Whether it's for a personal gift, corporate branding, or special occasions, we provide vibrant prints on durable mugs that perfectly suit your needs. With our advanced printing techniques, we ensure long-lasting and high-quality results that stand out.

Yes, Floragifts offers convenient services for online mug printing in Calicut. Customers can easily browse through our design templates or upload their own designs through our user-friendly platform. From personalized photo mugs to logo printing for businesses, we ensure quick and hassle-free online orders with doorstep delivery.

At Floragifts, you can customize a wide variety of designs, including photos, quotes, logos, and artistic patterns. Our mug printing in Calicut services allow you to choose from different themes and styles that suit personal or professional requirements. We also accommodate bulk orders for events, making us a go-to choice for personalized gifting.

We ensure a fast turnaround time for all orders placed for online mug printing in Calicut. Typically, we process and deliver personalized mugs within 3–5 business days, depending on the order size and design complexity. For urgent needs, we also offer express delivery options to ensure your mugs arrive on time.

Yes, Floragifts caters to bulk orders for mug printing in Calicut, making it perfect for corporate gifting, weddings, and promotional events. We provide attractive discounts for large quantities while maintaining the same premium quality. Whether it's for a business campaign or a celebration, we deliver customized mugs that leave a lasting impression.

At floragifts, we pride ourselves on being the leading photo frame shop in Calicut. Our collection includes frames in various sizes, styles, and materials, catering to every taste and preference. Whether you're looking for sleek modern designs or traditional wooden frames, our shop has it all. We also provide personalized options to make your gifts even more special.

At floragifts, we offer a diverse collection of photo frames in Calicut that cater to various preferences and styles. From classic wooden frames to modern metal designs, our selection ensures you’ll find something that fits your home decor or gifting needs. We also offer customized frames that can be personalized with engravings or unique designs, making them perfect for any special occasion.

Yes, Floragifts specializes in customized photo frames, making us the top choice for photo frame Calicut shoppers. Personalization options include engraving names, dates, or special messages to add a unique touch to your gifts. These customized frames are perfect for creating lasting memories and are available at affordable prices.

Apart from being a renowned photo frame shop in Calicut, Floragifts offers a wide range of unique gift items for every occasion. From elegant home decor pieces to personalized mementos, we have something for everyone. Whether you're shopping for weddings, birthdays, or festive celebrations, our store ensures you’ll find the perfect gift.

Yes, Floragifts provides convenient delivery services for all our photo frames in Calicut. Whether you are purchasing a frame for yourself or sending it as a gift to someone special, we ensure that it reaches you in perfect condition and on time. Our reliable delivery service is one of the reasons why we're the preferred photo frame shop in Calicut for many customers.

Floragifts offers a wide variety of personalized cushions in Calicut, including photo-printed cushions, name-engraved designs, and custom message cushions. You can choose from a range of shapes, sizes, and themes to suit your occasion, whether it's for a birthday, anniversary, or a special surprise for a loved one.

At Floragifts, we specialize in online gift delivery in Calicut, ensuring timely and safe delivery of your orders. From personalized cushions to other unique gifts, we make sure your items are beautifully packaged and delivered to your chosen location on time. Same-day and midnight delivery options are also available for added convenience.

Absolutely! Floragifts allows you to create personalized cushions in Calicut by uploading your favorite photo or sharing a unique design idea. Our team ensures high-quality printing and vibrant colors, making your gift truly special and memorable for your recipient.

Yes, Floragifts provides exciting combo offers that pair personalized cushions in Calicut with other gifts like chocolates, flowers, or mugs. These combos are perfect for creating a thoughtful gift package, and you can take advantage of our reliable online gift delivery services to send them across Calicut and nearby areas.

With Floragifts' efficient online gift delivery system, personalized cushions can be delivered in Calicut within 24 hours for regular orders. For last-minute surprises, we also offer express same-day delivery and midnight delivery services to ensure your gifts arrive on time and delight your loved ones.

Floragifts stands out as one of the best gift shops in Calicut due to its diverse collection of unique and thoughtful gifts. From ceramic pots and plants to customized gift hampers, we offer something special for every occasion. Our customer-focused service and curated products ensure a memorable gifting experience.

At Floragifts, we offer a diverse selection of ceramic pots in Calicut, including pots for indoor and outdoor plants, hanging pots, and decorative tabletop designs. Our range features various sizes, colors, and patterns to cater to all your gardening and decor needs. Whether you prefer minimalist aesthetics or vibrant designs, we have something for everyone.

Yes, Floragifts offers personalized gifting options that make every present extra special. Whether you're looking for engraved ceramic pots in Calicut or customized gift boxes, we help you add a personal touch to your gifts. Visit us to explore our wide range of customizations!

Absolutely! Floragifts isn’t just one of the best gift shops in Calicut but also a haven for home decor enthusiasts. Our ceramic pots, wall art, and other decor pieces are perfect for sprucing up any space, making us a one-stop shop for gifts and home accents.

Yes, Floragifts provides reliable delivery services across Calicut, ensuring your gifts and ceramic pots reach their destination on time and in perfect condition. Whether it’s a last-minute gift or a planned surprise, you can count on us for a hassle-free delivery experience.